Refund Policy

Thank you for shopping with Hair2Fab. We strive to provide the highest quality products and services to our customers. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
• Timeframe: You have 14 calendar days from the date of receipt to return an item.
• Non-Returnable Items: Certain items are non-returnable, including custom colored hair, opened or used hair extensions, and any item not in its original condition.

Process

1. Request a Return: Contact us at [Your Email Address] or [Your Phone Number] to initiate a return. Please provide your order number and the reason for the return.
2. Return Authorization: Once your return is approved, you will receive a Return Authorization (RA) number and instructions on how to send your item back to us.
3. Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

• Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund.
• Approval: If your return is approved, we will initiate a refund to your original method of payment.
• Processing Time: Refunds may take 5-10 business days to appear in your account, depending on your payment provider.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [Your Email Address] or [Your Phone Number].

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: sadehair2fab@icloud.com
Phone: 246.850.2226

Thank you for choosing Hair2Fab. We appreciate your business and are committed to providing you with the best products and services.